The coloured outlines on the magnets dont work for my family, can they be removed or allocated randomly?
Sure, please let us know in the comments section when you place an order.
Can I pick up the product in person and pay with cash?
Due to the personalised natures of the products, they all require upfront payment. You're very welcome however to pick up a pre-paid product in person and see our workshop.
I have more (or less) than 8 important people in my baby's life, can I have a different number of hanging cubes?
The mobile structure can be modified for a small additional cost. Please let us know on the order form and we will try our best to accomodate your request.
My 5 year old hates yellow and is going to be pretty unhappy if he ends up on a cube with the yellow pattern. Can I choose which photos goes with which pattern?
Of course, we know what little kids are like. Please let us know when you order if you have any colour/photo combination preferences.
The mobile arrived damaged or fell apart for no reason. What should I do?
Please let us know as soon as possible. If the fault is ours (or the postman's) we will gladly make you another.
We've had a new addition to the family (or we broke a piece) and I'd like to update the product. What should I do?
Yes, you can order individual pieces, please get in touch for a quote.
I've chosen some photos but Im not sure if they will work. How can I tell if they are ok?
Please see the photo guidelines for details on choosing or taking suitable photos.
I'd like to send the mobile as a gift to the U.S. How much is shipping?
Please see delivery costs for all information regarding shipping.
All products can also be collected from our location in Neuried (82061).